Terms of service

• 4.1.1 acknowledge that the copyright in the Site, the software, design, text, content, materials and graphics comprised in the Site, the selection and layout of the Site and the goods made available by us on the Site (together, the Material) are owned by or licensed to us;
• 4.1.2 must not modify, copy, adapt, store in a retrieval system, reproduce, upload, post, transmit, sell, distribute in any way or communicate to the public a Material without our prior written consent;
• 4.1.3 must not, for commercial gain or otherwise, pass yourself out to be in any capacity affiliated with us (as a reseller, distributor or otherwise) or engage in conduct such as selling, re-selling, promoting or marketing the goods available on the Site or in our stores; and
• 4.1.4 must not frame or embed in another website any of the material appearing on the Site without our prior written consent.

• 4.2.1 store a reproduction of the content on this Site on your local computer for the sole purpose of viewing the content and Materials and for no other use, including commercial use; and
• 4.2.2 print hard copies of the content and Materials for the sole purpose of viewing and purchasing Goods but not for any other use, including commercial use.
• 4.3 This Site, the goods and any ancillary materials or documents owned or used by us in connection with the sale of the goods and promotion of its business contains registered trademarks which are protected by law and other branding, images, content which constitute the intellectual property of us. You must not use any of the marks or trademarks appearing on the Site or our name or the names of our related bodies corporate or any of our intellectual property without our prior written consent.

• 7.1.1 all information and data provided by you to us through the Site (including, but not limited to, as part of the registration process) or otherwise is true, accurate, complete and up to date;
• 7.1.2 the person receiving the goods at the delivery address is authorised by you to do so;
• 7.1.3 the goods are being purchased for your personal use;
• 7.1.4 the goods are not being purchased for any use which is prohibited or restricted by these Terms;
• 7.1.5 you have and will comply with all relevant laws relating to your use of the Site and your placement of any order to us;
• 7.1.6 you are responsible for any costs associated with your access to or use of the Site, including Internet access fees;
• 7.1.7 you are responsible and liable for any person that uses your device and or details to order good(s) through the Site; and
• 7.1.8 if applicable, you will check the labels on the goods before use.

• 7.2.1 use the Site for any activities that breach any laws, infringe a third party’s rights or are contrary to any relevant standards or codes;
• 7.2.2 use the Site in a manner or way, or post to or transmit to or via the Site any material, which interferes with other users or our other customers or defames, harasses, threatens, menaces or offends any person or which prevents any other person from using or enjoying the Site;
• 7.2.3 make fraudulent or speculative enquiries, purchases or requests through the Site;
• 7.2.4 use another person’s details without their permission or impersonate another person when using the Site;
• 7.2.5 post or transmit any obscene, indecent, inflammatory or pornographic material or any other material that may give rise to civil or criminal proceedings;
• 7.2.6 tamper with or hinder the operation of the Site;
• 7.2.7 knowingly transmit any viruses, worms, defects, trojan horses or similar disabling or malicious code to the Site;
• 7.2.8 use any robot, spider, site search and retrieval application or other mechanism to retrieve or index any portion of the Site;
• 7.2.9 modify, adapt, translate or reverse engineer any portion of the Site;
• 7.2.10 remove any copyright, trade mark or other proprietary rights notices contained in or on the Site;
• 7.2.11 reformat or frame any portion of the web pages that are part of the Site;
• 7.2.12 create accounts by automated means or under false or fraudulent pretences;
• 7.2.13 use the Site to violate the security of any computer or other network or engage in illegal conduct;
• 7.2.14 take any action that imposes or that would, in our reasonable opinion, result in an unreasonable or disproportionately large load on our infrastructure;
• 7.2.15 use the Site other than in accordance with these Terms; or
• 7.2.16 attempt any of the above acts or engage or permit another person to do any of the above acts.

• 8.2.1 we do not warrant or represent the suitability of the Site or a good that may be available on the Site or in our stores for any purpose; and
• 8.2.2 we will not be liable to you for indirect and consequential loss (including without limitation for loss of revenue, loss of profits, failure to realise expected profits or savings and any other commercial or economic loss of any kind) or loss or corruption of data, in contract, tort, under any statute or otherwise (including negligence) arising from or connected to the Site or the good.

8.3 Our liability to you for loss or damage of any kind arising out of these Terms or in connection with the relationship established by it is reduced to the extent (if any) that you cause or contribute to the loss or damage. This reduction applies whether our liability is in contract, tort (including negligence), under any statute or otherwise.

8.4 Our goods and services come with guarantees that cannot be excluded under the Consumer Law. Where a major failure with the goods is established, you may be entitled to:

• 8.4.1 cancel your contract with us; and/or
• 8.4.2 a refund for the unused portion, or to compensation for its reduced value.
• You are also entitled to choose a refund or replacement, but only where major failures with goods have been established. If a failure with the goods or a service does not amount to a major failure, you are entitled to have the failure rectified in a reasonable time. If this is not done you are entitled to a refund for the goods and to cancel the contract and obtain a refund of any unused portion. The foregoing is at all times subject to the provisions of the Consumer Law bring satisfied.

• 9.3.1 the purchase price of each good that is ordered;
• 9.3.2 the delivery fee for delivering the good to you; and
• 9.3.3 any other fees and charges set out in these Terms.

• 12.2.1 you agree to be bound by these Terms and our Privacy Policy;
• 12.2.2 you acknowledge that the loyalty program is a paid membership and reserves the right to require you to pay a membership fee prior to approving or issuing you with your membership;
• 12.2.3 you will be given the ability to opt in to receive email, mail, SMS and telephone communications from us. After opting in, you may elect to stop receiving communications from us by opting out, you can do so by logging into your account or after receiving an email, mail, SMS via the opt out function for the communication. Alternatively, you can send us a message via our contact us.

• 13.2.1 Limited to one per customer;
• 13.2.2 Valid for 30 days from the date of issue;
• 13.2.3 Cannot be used in conjunction with any other offer;
• 13.2.4 Can only be redeemed once;
• 13.2.5 eVoucher email must be presented in store to be redeemed;
• 13.2.6 To redeem online, promotional code entered at checkout;
• 13.2.7 Not transferable or cannot be redeemed for cash;
• 13.2.8 Cannot be used for payment of laybys.